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Customer Service in Medical Care

I have just come back from spending 2 nights at a hospital in Bangkok and the most interesting thing about my stay there was that I was not a patient. My partner was admitted and given a private room in which there was a couch on which I slept so I could be with her […]

Building an entrepreneurial mindset from childhood: Helping BMA Students become Self-Sufficient

The Bangkok Metropolitan Administration or BMA, the governing body for the city, has over 428 schools under its management, with up to 15,000 teachers and 350,000 students. BMA is responsible for providing health and human services.  For education, this includes daycare center, primary and secondary schools, adult schools, community colleges and one university. “Entrepreneurship, financial […]

Does Success Inevitably Breed Arrogance and should Founders Prepare Better for Leadership?

“leadership is not about being in charge. Leadership is about taking care of those in your charge.” Simon Senek. There has been a lot of social media criticising the high-handed and dismissive tone taken by the Uber CEO in a recent video that went viral, and there have been some interesting articles that look beyond […]

The Value of Customised Leadership Development

We collaborate closely with our clients to design and deliver completely tailored solutions. We help organisations build the leadership capacity they need to achieve stretch performance goals. Our focus is on a leader’s ability to not only think strategically, but also implement that strategy effectively using core leadership competencies such as collaboration, influence and sense-making. […]

Executive Coaching for Leadership Transitions

“40% of new executive transitions are declared failures after 18 months”  While our executive coaching engagements help leaders deal with a variety of challenges, our core focus is supporting leaders going through leadership transitions.  Ram Charam, Steve Drotter and Jim Noel’s book, “The Leadership Pipeline” (2001) comprehensively describe the different skills and approaches that leaders […]

Finding the Right Coach for You

As the use of executive coaching grows in Thailand, there are many executives who, having seen how coaches have helped other executives in similar positions achieve great success, and are considering engaging one for themselves. However, while they are making this decision, most are probably unsure about how to select a coach for themselves. “is […]